Step 1: To reset your password, open the Oji Life Lab app and tap Forgot? at the bottom of the login screen.
![Screen Shot 2021-05-25 at 2.55.17 PM](https://support.ojilifelab.com/hs-fs/hubfs/Screen%20Shot%202021-05-25%20at%202.55.17%20PM.png?width=315&name=Screen%20Shot%202021-05-25%20at%202.55.17%20PM.png)
Step 2: Enter the email address associated with your account.
![Screen Shot 2021-05-25 at 2.57.31 PM](https://support.ojilifelab.com/hs-fs/hubfs/Screen%20Shot%202021-05-25%20at%202.57.31%20PM.png?width=315&name=Screen%20Shot%202021-05-25%20at%202.57.31%20PM.png)
Step 3: Check your email for your confirmation code. Note: this email will come from
welcome@ojilifelab.com and could be picked up by your spam/junk filter:
![Screen Shot 2021-05-25 at 2.59.16 PM](https://support.ojilifelab.com/hs-fs/hubfs/Screen%20Shot%202021-05-25%20at%202.59.16%20PM.png?width=315&name=Screen%20Shot%202021-05-25%20at%202.59.16%20PM.png)
Step 4: Enter your confirmation code in the login screen
![Screen Shot 2021-05-25 at 3.00.03 PM](https://support.ojilifelab.com/hs-fs/hubfs/Screen%20Shot%202021-05-25%20at%203.00.03%20PM.png?width=315&name=Screen%20Shot%202021-05-25%20at%203.00.03%20PM.png)
Step 5: After you've entered your confirmation code, you will be prompted to create your new password.
![Screen Shot 2021-05-25 at 3.01.03 PM](https://support.ojilifelab.com/hs-fs/hubfs/Screen%20Shot%202021-05-25%20at%203.01.03%20PM.png?width=315&name=Screen%20Shot%202021-05-25%20at%203.01.03%20PM.png)