How do I reset my password?

Step 1: To reset your password, open the Oji Life Lab app and tap Forgot? at the bottom of the login screen.

Screen Shot 2021-05-25 at 2.55.17 PM

Step 2:  Enter the email address associated with your account.

Screen Shot 2021-05-25 at 2.57.31 PM

Step 3:  Check your email for your confirmation code. Note: this email will come from
welcome@ojilifelab.com
and could be picked up by your spam/junk filter:

 

Screen Shot 2021-05-25 at 2.59.16 PM

 

Step 4:  Enter your confirmation code in the login screen

Screen Shot 2021-05-25 at 3.00.03 PM

Step 5: After you've entered your confirmation code, you will be prompted to create your new password.

Screen Shot 2021-05-25 at 3.01.03 PM